Find a Shelter

If you are currently looking for shelter, or are just looking to learn about the barriers people face when trying to find shelter, you can use the checkboxes below to find a shelter. Click the checkbox(s) that apply to the type of shelter you're looking for to narrow down the list of shelters that meet that criteria.

If you'd prefer to look at the shelter availability in a graphic, please click here to jump to a visual representation!

Bethany House (Ages 18+)

Address: 1111 Joseph Ave, Rochester, NY 14621

Phone number: 585-454-4197

Website: https://www.bethanyhouserocny.org/

Shelter Details

  • Trauma informed
  • Allows DHS sanctioned people
  • Free, even if on SSI or "over income"
  • Hospitality placements allowed
  • Women only
  • Food Available
  • Case management available
  • No theft of belongings reported
Bethlehem Shelter (All ages)

Website: https://www.bethlehemfamilyshelter.org/

Shelter Details

  • Allows DHS sanctioned people
  • Free, even if on SSI or "over income"
  • Hospitality placements allowed
  • Does NOT have an early and/or strict curfew
  • Pets/support animals allowed
  • Couples allowed
  • Families allowed
  • Men with children
  • Food Available
  • Case management available
  • No theft of belongings reported
  • Private sleeping arrangements
Catholic Charities - Francis Center (Ages 18+)

Address: 547 Joseph Ave Rochester, NY 14605

Phone number: 585-546-7220

Website: https://ww2.fcscharities.org/services/shelters/

Shelter Details

  • Allows DHS sanctioned people
  • Hospitality placements allowed
  • Men only
  • Food Available
  • Case management available
Catholic Charities - Sanctuary House (All ages)

Address: 715 Dewey Ave, Rochester, NY 14613

Phone number: 585-277-7550

Website: https://ww2.fcscharities.org/services/shelters/

Shelter Details

  • Allows DHS sanctioned people
  • Hospitality placements allowed
  • Women only
  • Women/women with children only
  • Food Available
  • Case management available
  • Private sleeping arrangements
Center for Youth (Ages 12-17)

Address: 905 Monroe Avenue, Rochester, NY 14620

Phone number: 585-473-2464

Website: https://www.centerforyouth.net/shelter-housing-crisis-services/

Shelter Details

  • Trauma informed
  • Allows DHS sanctioned people
  • Food Available
  • Case management available
  • No theft of belongings reported
Center for Youth Host Homes (Ages 12-22)

Address: 905 Monroe Avenue, Rochester, NY 14620

Phone number: 585-473-2464

Website: https://www.centerforyouth.net/shelter-housing-crisis-services/

Shelter Details

  • Allows DHS sanctioned people
  • Free, even if on SSI or "over income"
  • Hospitality placements allowed
DHS Hotel Emergency Placement (All ages)

Shelter Details

  • Wheelchair accessible
  • Allows DHS sanctioned people
  • Hospitality placements allowed
  • Will NOT confiscate drugs/paraphernalia
  • Does NOT have an early and/or strict curfew
  • Pets/support animals allowed
  • Couples allowed
  • Families allowed
  • Men with children
  • No theft of belongings reported
  • Private sleeping arrangements
Family Promise of Rochester (All ages)

Address: 142 Webster Ave, Rochester, NY 14609

Phone number: 585-506-9050

Website: https://www.fpgroc.org/

Shelter Details

  • Couples allowed
  • Families allowed
  • Men with children
  • Food Available
  • Case management available
  • Private sleeping arrangements
Grace House (Ages 18+)

Address: 1140 Norton St Rochester, NY 14621

Phone number: 585-473-9070

Website: http://gracehouserochester.org/

Shelter Details

  • Men only
  • Food Available
  • Case management available
House of Mercy (Ages 18+)

Address: 285 Ormond St, Rochester, NY 14605

Phone number: 585-546-2580

Website: https://houseofmercyrochester.org/

Shelter Details

  • Wheelchair accessible
  • Trauma informed
  • Allows DHS sanctioned people
  • Hospitality placements allowed
  • Couples allowed
  • Food Available
  • Case management available
Open Door Mission (Ages 18+)

Address: 156 Plymouth Ave #1834, Rochester, NY 14608

Phone number: 585-454-6696

Website: https://opendoormission.com/

Shelter Details

  • Allows DHS sanctioned people
  • Hospitality placements allowed
  • Couples allowed
  • Food Available
  • Case management available
Project Haven (Ages 18+)

Phone number: 585-944-1379

Website: https://reachadvocacy.org/shelters/

Shelter Details

  • Allows DHS sanctioned people
  • Hospitality placements allowed
  • Does NOT have an early and/or strict curfew
  • Couples allowed
  • Food Available
  • Case management available
  • Private sleeping arrangements
Providence Housing - Tempro (All ages)

Phone number: 585-235-0784

Website: https://providencehousing.org/

Shelter Details

  • Allows DHS sanctioned people
  • Hospitality placements allowed
  • Couples allowed
  • Families allowed
  • Men with children
  • Food Available
  • Case management available
  • No theft of belongings reported
  • Private sleeping arrangements
Salvation Army - Booth Haven (Ages 18+)

Shelter Details

  • Men only
  • Food Available
  • Case management available
Salvation Army - Hope House

Phone number: 585-527-9566

Website: https://rochesterny.salvationarmy.org/empire/rochester/provide-housing/

Shelter Details

  • Hospitality placements allowed
  • Women only
  • Women/women with children only
  • Food Available
  • Case management available
  • Private sleeping arrangements
Salvation Army - Safe Haven

Phone number: 585-527-9566

Website: https://rochesterny.salvationarmy.org/empire/rochester/provide-housing/

Shelter Details

  • Wheelchair accessible
  • Hospitality placements allowed
  • Men only
VOA Guest House (All ages)

Phone number: 585-647-1150

Website: https://www.voaupny.org/services/emergency-family-shelters/

Shelter Details

  • Hospitality placements allowed
  • Couples allowed
  • Families allowed
  • Men with children
  • Food Available
  • Case management available
  • Private sleeping arrangements
VOA Troupe St (All ages)

Shelter Details

  • Couples allowed
  • Families allowed
  • Men with children
  • Food Available
  • Case management available
  • Private sleeping arrangements
VOAWNY

Shelter Details

  • Hospitality placements allowed
  • Couples allowed
  • Families allowed
Willow Domestic Violence Shelter (All ages)

Phone number: 585-222-7233

Website: https://willowcenterny.org/

Shelter Details

  • Wheelchair accessible
  • Trauma informed
  • Allows DHS sanctioned people
  • Free, even if on SSI or "over income"
  • Families allowed
  • For adults experienceing domestic violence
  • Food Available
  • Case management available
YWCA (Ages 18+)

Shelter Details

  • Allows DHS sanctioned people
  • Hospitality placements allowed
  • Women only
  • Women/women with children only
  • Food Available
  • Case management available

Sorry, no shelters meet those criteria

Click here to view the infographic as a .pdf document

You can also click any of the images below to enlarge them. We will update the .pdf and images as new/updated information becomes available.

The Emergency Shelter Report Card data was created from personal, lived experience of those staying in emergency shelters, as well as from publicly available data.